State Farm® Insurance Agent Kathy Hayden

"I like working with Kathy and her team. They are friendly and informative!"

"Kathy is always pleasant to deal with and explains everything very well!"

"Location, Office staff and agent are awesome"

"So I switched agents over to Kathy from a different agent, because after my storm damage the other agent, it was not as compassionate about the storm damage, as she should have been so I switched to kathy first time.I show up at cathy's go in the door she's in the back room screams out.I only have fifteen minutes.Gotta be out of here in fifteen minutes.Mind you, it was just a little after three. She finally comes out, explains to me. She only has 15 minutes because she's going to homecoming. She has previous commitments, maybe she should have had her door locked and is signed, and then proceeds to look on her computer. Tell me she doesn't have files yet. She was incredibly rude and short with me. Taking her problem of running late and making it my problem. Then, chewed me out for not having an appointment. An appointment, I need to make an appointment to pay a bill. Maybe she should hire more staff. She was horrible a horrible person. I'm sorry, state farm should want my business.But yeah, this woman made me feel like, oh my god, I should be privileged to be in her office.I would not ever use her as an insurance.Agent, and if that's what state farm wants to hire, that's a strike against them"

"Kathy is so knowledgeable and pleasant to talk to. Definitely recommend going through this agency."

"Kathy is a friendly person and good insurance agent. Always helpful when there is an issue."

""Kathy is an absolute professional and pleasure to do business with. She is very knowledgeable and speedy with communication. She has always had my best interests in mind."

"Kathy is very reasonable priced AGENT. Caring and always there if you need her. We have been with Her for many years. Can't Find someone as good as she is. So stop by and you will be happy. I tell everybody. I.
Have family that goes to her and they are very satisfand so.
Am I."

"Awesome agent. Works for the people, fights for her customers and is honest"

"Kathy is an absolute professional and pleasure to do business with. She is very knowledgeable and speedy with communication. She has always had our best interest in mind. Would recommend her to all that need and insurance coverage. There's a reason why we have had her as an agent for 26 years."

"If she is your agent. RUN AWAY don't walk! Beware! State Farm®
State Farm Mutual Automobile Insurance Company
ACKNOWLEDGMENT OF CANCELLATION REQUEST
Policy number:
Vehicle: 2014 FORD TAURUS
EFFECTIVE DATE OF CANCELLATION
December 4, 2024
12:01 a.m. standard time
Look at the date! Today is 19th. My return. where is it?"

"Wish I could give negative stars. She is a nasty person. I dropped State Farm and went elsewhere for insurance because of her nasty demeanor. She acts like she is better than everyone. I've seen her be rude to postal employees making deliveries and heard her talk down to customers on the phone. Find another agent for your insurance."

"Kathy Hayden is a horrible horrible HORRIBLE business professional. Speaking to her about an issue and her tone was so nasty. She would sit in silence for several seconds before answering questions. The answers she would give were robotic. She just kept saying the same answers over and over like it was scripted. I had to remind her that she’s a business professional and needs to carry herself as such during our conversation. This lady should not be running anything! And based off other reviews it’s not her first time being UNPROFESSIONAL to customers! Corporate needs to reevaluate this employee!"

"It is a negative 5 star review. I have never been treated in such an unprofessional way for absolutely no reason. I run 2 businesses and had my wife stop to ask a couple questions and Kathy Hayden ordered ger out if her office and made her cry. I stopped down at the iffice to see what had happened. She snubbed her nose at me and ordered me to leave. WOW..... I was going to get additional insurance but it will not be with state farm Kathy Hayden on pleasant st in Beloit. Complaints have been filed with corporate on her behavior."

"Wasn’t a great experience , Me and my wife was disappointed at the customer service, we based this location visit on google reviews maybe it’s just family and friends rating ...."

"Very thorough and pleasant to deal with."

"Husband and I refuse to go anywhere else for insurance. Kathy and her team have always given us great service quickly and made sure we knew what to expect every step of the way. I was rear ended this summer and they made the process as painless as possible from beginning to end. Highly recommend"

"Always have been professional"

"Worst experience I went in asking for home insurance policy for an owner occupied property and I was told by Kathy it’s no way possible to be done even though it’s my Current residence no work needs to be done, went to insurance company family insurance and got the insurance that was needed and was told by the agency that they completely don’t understand why she didn’t want to help worst experience ever felt like I was be treating wrong be that’s the world we live in…and this has NOTHING to do with your underwriting it never even got that far with paper work this was a Verbal Conversation so please save your cover up apology.. thanks"

"Kathy is amazing! Great customer service, she takes the time to go over information and answer questions."

"great customer service! The office staff is always so accommodating, Rondy went back after hours to follow up with a phone call to help answer a question I had from previous, they are amazing to work with highly recommend"

"My mother has had state farm for 62 years, one claim on a deer hit. Now she's had wind damaged shingles ripped off her roof. State farm did nothing stay away from this agent. State farm took 6 months to answer, no. Agent is Kathy Hayden beloit. Yes,your office has been contacted scine 2021 December"

"Brittany was very nice and helpful, thank you again. Candy"

"What an organized person who strives to do well for her clients"

"She is the best will always have her as my agent no one is better"